Hôtel Le Navigateur is committed to respecting your privacy. The purpose of the Confidentiality Policy is to inform you of Hôtel Le Navigateur's commitments with respect to privacy and the protection of personal information.

It is intended to help you better understand Hôtel Le Navigateur's practices regarding the collection, use, communication and retention of your personal information.

The Policy applies to personal information that Hôtel Le Navigateur collects and holds about you, i.e. information that directly or indirectly identifies you. Hôtel Le Navigateur complies strictly with Quebec's Bill 25 regarding the protection of personal information. This privacy policy also details our commitment and the measures taken to guarantee the security of your personal information.

Sections of this policy:

• Types of personal data collected
• Use of personal information collected
• Data security protocols
• Your rights
• Complaints handling

1. TYPES OF PERSONAL DATA COLLECTED

Data collected automatically

When you visit the Hotel Le Navigateur website, we automatically collect information about your device and your interaction with our site via the Google Analytics tool.

See also our Cookie Usage Policy.

This includes the following data:

• IP address
• Location
• Hardware and software details
• Content that the user consults on our site
• Links that a user clicks on when going to the site
• Personal data collected not automatically

Your personal data is collected via:

• Contact form
• Booking form
• Employment form

This includes the following data:

• First name
• Last name
• Mailing address
• Date of birth
• Age
• Email
• Cell phone number
• Payment information

2. USE OF PERSONAL INFORMATION COLLECTED

Please note that we only collect data that helps us achieve the purpose stated in this privacy policy. We will not collect any additional data without informing you first.
We use this data to:

• Send promotional offers and targeted communications via our newsletters
• Perform statistical analysis to improve the site
• Fulfill contracts
• Track orders
• As part of a data security protocol

3. SECURITY MEASURES

Your data is stored in a secure and controlled environment. We use SSL protocols and robust security measures with double authentication to prevent unauthorized access. We will not sell or share your data with third parties except as required by law or in the event of legal proceedings. We may disclose to any member of our organization any user data reasonably required to achieve the purposes set out in this policy. Duration of use of personal data We store personal data for a period of 1 year. We will ensure that users are notified if their data is stored for longer than this period.

• In the event of data leakage
• In the event of leakage of your personal data, we undertake to keep you and the Commission d'Accès à l'Information du Québec informed.

4. USER RIGHTS

If you are a resident of Quebec, in accordance with law 25, you have specific rights concerning your personal data:

• Right to be informed
• Right to access
• Right to rectification
• Right to data portability

You have the right to object to the use of your data and to withdraw it. To exercise these rights, please contact our data protection officer:

Érika Bureau
Hôtel Le Navigateur
130 avenue Belzile
Rimouski, Qc, G5L 3E4

Right of access and rectification

You may consult, modify or delete your data. To do so, please use the same contact details mentioned above.

Consent and Withdrawal

You can visit our site without revealing your identity. However, some features require the collection of personal data. You always have the choice not to provide this information.

Minors

Law 25 specifies that persons under the age of 14 are considered minors for the purposes of data collection. Their personal information may not be collected from them without the consent of the holder of parental authority or guardian, except where such collection is clearly for the benefit of the minor.

External links

Our site may contain links to other websites. We are not responsible for their privacy practices.

Contact

If you have any questions about this privacy policy, please contact us at info.chn@chotels.ca. By using our Hotel Le Navigateur website, you agree to the terms of this privacy policy.

5. DEALING WITH COMPLAINTS AND QUESTIONS

In an effort to constantly improve the quality of its services, Hôtel Le Navigateur attaches great importance to customer complaints and comments. To make a complaint about the protection of personal information, please write to the following e-mail address info.chn@chotels.ca. Or by mail to the address below:

Hôtel Le Navigateur
130 avenue Belzile
Rimouski, Qc, G5L 3E4

Our privacy policy was updated on February 20th, 2025.